PRIVACY POLICY

This Privacy Policy explains how Manlyflex (“Manlyflex,” “we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit https://www.manlyflex.com, purchase our products, create an account, contact us, or otherwise use our services.

Please read this Privacy Policy carefully. Your privacy rights may vary depending on where you live.

1. PERSONAL INFORMATION WE COLLECT

The information we collect depends on how you interact with Manlyflex and may include:

Information You Provide

• Name, email address, telephone number, billing address, and shipping address

• Order details, purchased products, returns, exchanges, and refunds

• Account information, login credentials, and saved preferences

• Payment confirmation and billing information

• Messages, photographs, videos, and other information submitted to customer support

• Product reviews, comments, and other content you choose to submit

• Marketing and communication preferences

Payments are processed by authorized payment providers. We generally do not directly store complete payment-card numbers.

Information Collected Automatically

When you use our website, we and our service providers may automatically collect:

• IP address and approximate location

• Browser, operating system, and device information

• Pages viewed, products viewed, and search activity

• Cart, checkout, and purchase activity

• Referral URLs and interactions with advertisements

• Cookie identifiers and similar technical information

• Dates, times, and duration of website visits

We collect this information using cookies, pixels, log files, and similar technologies.

Information From Third Parties

We may receive information from:

• Shopify, which hosts and supports our online store

• Payment and fraud-prevention providers

• Fulfillment centers and shipping carriers

• Analytics, advertising, and marketing providers

• Social-media services

• Customer-support and review platforms

• Other service providers supporting our business

2. HOW WE USE PERSONAL INFORMATION

We may use personal information to:

• Process payments and complete orders

• Arrange shipping, delivery, returns, exchanges, and refunds

• Create and manage customer accounts

• Provide customer support

• Send order confirmations, tracking updates, and service messages

• Verify information and prevent fraud or unauthorized transactions

• Improve our products, website, and customer experience

• Personalize website content and product recommendations

• Measure website performance and customer engagement

• Send marketing communications where permitted

• Display relevant advertising where permitted

• Maintain security and prevent misuse of our services

• Comply with tax, accounting, legal, and regulatory requirements

• Establish, exercise, or defend legal claims

• Enforce our Terms of Service and other policies

3. LEGAL BASES FOR PROCESSING

Where laws such as the GDPR apply, we process personal information under one or more of the following legal bases:

• Contract: To process your order and provide requested services

• Legal obligation: To comply with tax, accounting, consumer-protection, and other legal requirements

• Legitimate interests: To operate, secure, analyze, and improve our business

• Consent: For certain cookies, advertising, and marketing activities where consent is required

You may withdraw your consent at any time. Withdrawal does not affect processing that occurred before consent was withdrawn.

4. HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose personal information to:

• Shopify: To host and operate our online store

• Payment providers: To authorize and process transactions

• Fulfillment and shipping partners: To prepare and deliver orders

• Customer-support providers: To respond to questions and resolve problems

• Analytics providers: To understand website use and improve performance

• Marketing and advertising partners: To deliver and measure advertising where permitted

• IT and security providers: To maintain website security, hosting, storage, and fraud prevention

• Professional advisers: Including lawyers, accountants, auditors, and insurers

• Government or legal authorities: When required by law, court order, or valid legal process

• Business transaction participants: In connection with a merger, sale, financing, reorganization, or transfer of business assets

• Other parties at your direction: When you request or consent to the disclosure

These providers may process information according to their own privacy notices and contractual obligations.

5. SHOPIFY

Our store is hosted by Shopify. Shopify processes personal information when you visit our store, create an account, or make a purchase.

Shopify may process information from your interactions with Manlyflex, Shopify, and other Shopify merchants to provide and improve its services, including security, analytics, personalization, and advertising services where enabled.

Your information may be transferred to and processed in countries outside your country of residence.

For more information, please review the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

6. COOKIES AND SIMILAR TECHNOLOGIES

We use cookies and similar technologies for purposes including:

• Necessary cookies: Enable checkout, payments, security, and essential website functions

• Functional cookies: Remember preferences and improve website functionality

• Analytics cookies: Help us understand traffic and website performance

• Advertising cookies: Help measure campaigns and display relevant advertising where permitted

Where required, we will request consent before using non-essential cookies.

You can manage cookies through our cookie banner, privacy-preference tools, or browser settings. Blocking certain cookies may prevent some website features from working correctly.

For more information about cookies used by Shopify, visit the Shopify Cookie Policy.

7. MARKETING COMMUNICATIONS

If you subscribe to marketing communications, we may send you information about new products, offers, promotions, and other Manlyflex news.

You may unsubscribe from promotional emails by clicking the unsubscribe link included in the message or by contacting us.

Even after unsubscribing from marketing, you may still receive necessary communications relating to your orders, account, returns, or customer-support requests.

8. TARGETED ADVERTISING AND DATA SHARING

We do not sell personal information in exchange for money.

However, some analytics and advertising activities may be considered “selling,” “sharing,” or “targeted advertising” under certain United States privacy laws.

Where required, you may opt out by:

• Using the Your Privacy Choices or data-sharing opt-out link displayed on our website

• Adjusting your cookie preferences

• Sending a request to support@manlyflex.com

• Enabling a legally recognized Global Privacy Control signal in your browser

We will process applicable opt-out signals and requests as required by law.

9. YOUR PRIVACY RIGHTS

Depending on where you live and subject to applicable law, you may have the right to:

• Request access to personal information we maintain about you

• Request information about how we collect, use, and disclose your information

• Request correction of inaccurate information

• Request deletion of personal information

• Receive a portable copy of certain information

• Restrict or object to certain processing

• Withdraw consent

• Opt out of targeted advertising or the sale or sharing of personal information

• Limit certain uses of sensitive personal information

• Appeal a decision concerning a privacy request

• Submit a complaint to a local data-protection authority

We will not discriminate against you for exercising an applicable privacy right.

To submit a request, email support@manlyflex.com. We may need to verify your identity before completing the request.

An authorized agent may submit a request on your behalf where permitted by law. We may require proof of authorization and direct identity verification.

10. CALIFORNIA PRIVACY NOTICE

California residents may have rights under the California Consumer Privacy Act, as amended, including rights to know, access, correct, or delete personal information and to opt out of certain sales, sharing, or targeted advertising.

Categories of information we may collect include:

• Identifiers and contact information

• Customer and account records

• Commercial and transaction information

• Internet and website activity

• Approximate location derived from IP address

• Customer communications and submitted content

• Inferences concerning shopping interests and preferences

We do not knowingly sell or share personal information belonging to individuals under 16 years of age.

Applicable California requests may be submitted through our website privacy tools or by emailing support@manlyflex.com.

11. INTERNATIONAL USERS AND TRANSFERS

Manlyflex serves customers in multiple countries. Your information may be processed in the United States and other countries where Shopify and our service providers operate.

Data-protection laws in those countries may differ from those in your country.

Where required, we rely on recognized safeguards for international transfers, such as adequacy decisions, contractual protections, or Standard Contractual Clauses.

12. DATA RETENTION

We retain personal information only for as long as reasonably necessary to:

• Provide our services and maintain customer accounts

• Complete orders, returns, refunds, and customer-support requests

• Meet tax, accounting, and legal requirements

• Prevent fraud and maintain security

• Resolve disputes and enforce agreements

Retention periods depend on the type of information, why it was collected, and applicable legal requirements.

13. DATA SECURITY

We use reasonable administrative, technical, and organizational measures intended to protect personal information.

However, no transmission or storage system is completely secure. Please avoid sending sensitive payment or identity information through unsecured email or other unsecured communication channels.

You are responsible for protecting your account password and notifying us if you believe your account has been accessed without authorization.

14. CHILDREN’S PRIVACY

Our services are not directed to children under 16, and we do not knowingly collect personal information from children under 16.

If you believe a child has provided personal information to us, please contact support@manlyflex.com so we can review and delete it where appropriate.

15. USER-GENERATED CONTENT

Product reviews, comments, photographs, or other content submitted to public areas of our website may be visible to other people.

Please do not include sensitive or private information in publicly submitted content. We are not responsible for information you voluntarily make public.

16. THIRD-PARTY LINKS

Our website may contain links to third-party websites, applications, or social-media platforms.

We do not control and are not responsible for the privacy or security practices of third parties. Please review their privacy policies before providing personal information.

17. CHANGES TO THIS POLICY

We may update this Privacy Policy to reflect changes in our services, technology, legal requirements, or business practices.

The revised policy will be posted on this page with an updated “Last Updated” date. Where required, we will provide additional notice of material changes.

18. COMPLAINTS

If you have concerns about how we handle personal information, please contact us.

Depending on where you live, you may also have the right to submit a complaint to your local privacy or data-protection authority.

19. CONTACT US

For privacy questions or to exercise an applicable privacy right, contact:

Manlyflex
E-MAIL: support@manlyflex.com
Phone: +1 (323) 305-9752
Address: 32773 Calle Perfecto, San Juan Capistrano, CA 92675, USA